Successful Customer Service: Get Brilliant Results Fast
Author:   Pauline Rowson
Publisher:   Hodder & Stoughton
ISBN:  

9781854584823


Pages:   216
Publication Date:   01 August 2009
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Successful Customer Service: Get Brilliant Results Fast


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Full Product Details

Author:   Pauline Rowson
Publisher:   Hodder & Stoughton
Imprint:   Crimson Publishing
Dimensions:   Width: 13.80cm , Height: 2.00cm , Length: 21.40cm
Weight:   0.240kg
ISBN:  

9781854584823


ISBN 10:   1854584820
Pages:   216
Publication Date:   01 August 2009
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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An accomplished conference speaker, Pauline Rowson ran her own Marketing, Training and PR Company, and has helped countless organisations to improve their customer service skills. She is the author of several business and motivational books. Her books are sold around the world and have been translated into several languages.

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