How Mediation Works: Resolving Conflict Through Talk
Author:   Angela Cora Garcia
Publisher:   Cambridge University Press
Edition:   New edition
ISBN:  

9781107024274


Pages:   284
Publication Date:   15 August 2019
Format:   Hardback
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

Our Price $343.20 Quantity:  
Add to Cart

Share |

How Mediation Works: Resolving Conflict Through Talk


Add your own review!

Overview

Full Product Details

Author:   Angela Cora Garcia
Publisher:   Cambridge University Press
Imprint:   Cambridge University Press
Edition:   New edition
Dimensions:   Width: 15.60cm , Height: 1.70cm , Length: 23.50cm
Weight:   0.580kg
ISBN:  

9781107024274


ISBN 10:   1107024277
Pages:   284
Publication Date:   15 August 2019
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

Table of Contents

1. Introduction – approaches to mediation; 2. The interactional organization of mediation; 3. Minimizing and managing argumentative talk in mediation; 4. Disputants' opening statements and persuasive arguments in mediation; 5. Mediator representation of disputants' positions; 6. Soliciting proposals for resolution of the dispute; 7. Producing ideas for resolution of the dispute; 8. Mediator teamwork; 9. Autonomy, empowerment, and neutrality in divorce and small claims mediation.

Reviews

'... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behaviour and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics '... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behavior and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics


'... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behaviour and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics


Author Information

Angela Cora Garcia is a Professor of Sociology at Bentley University, Massachusetts. She conducts conversation analytic research on mediation, emergency phone calls to the police, computer mediated communication, air traffic communication, and political interviews and speeches. She is author of An Introduction to Interaction: Understanding Talk in Formal and Informal Settings (2013).

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions
Latest Reading Guide

RGJUNE2025

 

Shopping Cart
Your cart is empty
 Shopping cart
Mailing List

 

Sign up now