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OverviewFull Product DetailsAuthor: Angela Cora GarciaPublisher: Cambridge University Press Imprint: Cambridge University Press Edition: New edition Dimensions: Width: 15.60cm , Height: 1.70cm , Length: 23.50cm Weight: 0.580kg ISBN: 9781107024274ISBN 10: 1107024277 Pages: 284 Publication Date: 15 August 2019 Audience: Professional and scholarly , College/higher education , Professional & Vocational , Postgraduate, Research & Scholarly Format: Hardback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of Contents1. Introduction – approaches to mediation; 2. The interactional organization of mediation; 3. Minimizing and managing argumentative talk in mediation; 4. Disputants' opening statements and persuasive arguments in mediation; 5. Mediator representation of disputants' positions; 6. Soliciting proposals for resolution of the dispute; 7. Producing ideas for resolution of the dispute; 8. Mediator teamwork; 9. Autonomy, empowerment, and neutrality in divorce and small claims mediation.Reviews'... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behaviour and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics '... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behavior and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics '... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behaviour and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics Author InformationAngela Cora Garcia is a Professor of Sociology at Bentley University, Massachusetts. She conducts conversation analytic research on mediation, emergency phone calls to the police, computer mediated communication, air traffic communication, and political interviews and speeches. She is author of An Introduction to Interaction: Understanding Talk in Formal and Informal Settings (2013). Tab Content 6Author Website:Countries AvailableAll regions |
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