Overview

The author examines the slow pace of competitive development in the US telecommunications industry and the lack of risk-taking to provide consumers with a better service. The author also considers the situation in other developed countries.

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9781580531429

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Author Information

Karen Strouse is the owner of Management Solutions, a telecommunications consulting firm. She previously served as director of strategic planning for the Bell Atlantic Corporation and consulting manager for Deloitte & Touche. She holds an MA in Communications from Temple University, and an MBA from St. Joseph University. She is also the author of Marketing Telecommunications Services: New Approaches for a Changing Environment (Artech House, 1999).

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