Overview

"""Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are disappointing to dismal - simply because many buyers lack a clear outsourcing methodology. Using the concepts in this book, managers responsible for outsourcing will learn to avoid typical pitfalls and ensure success. Readers learn how to: determine core competencies that should be kept in-house rather than outsourced; align outsourcing with overall corporate strategy; use outsourcing to support transformation strategies such as restructuring and TQM; evaluate, compare, and select vendors; develop targeted RFPs (requests for proposals), negotiate win-win contracts, monitor how vendors perform, and evaluate financial savings; and, handle ""recompetition"" as contracts end - an especially hot topic""."

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9780814404348

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Reviews

Outsourcing can be a powerful tool for creative competitive advantage, but it is very easy to get wrong and the results of that can be equally dramatic. Many companies search for quick fixes and fail to consider the long-term implications. This is a definitive guide to tactical issues as well as long-term strategic objectives, offering tools for measuring benefits and risks, suggestions for implementation and tips for helping employees make the transition. The book is based on seven steps to successful outsourcing - planning initiatives, exploring strategic implications, analysing costs/performance, selecting providers, negotiating terms, transitioning resources and managing relationships. (Kirkus UK)

Author Information

MAURICE F. GREAVER II (Washington, DC) is a former corporate CFO and CPA at Haskins & Sells. He now heads his own financial and management consulting firm and teaches the American Management Association's course on Strategic Outsourcing.

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