Overview

Human resources are critical within organizations, particularly in the modern world where technology can be acquired to produce the same quality of products. Today, in the context of the digitalized economy, hospitality organizations must ensure their human resources are evolving with the times to remain competitive. Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm discusses strategic human resource management in the hospitality industry and sheds light on every aspect of human resource management in the hospitality industry globally, such as from selection, recruitment, training and development, performance management, compensation and benefit, and employee retention. Covering key topics such as technology integration, leadership, and tourism, this reference work is ideal for industry professionals, managers, business owners, administrators, policymakers, researchers, academicians, scholars, instructors, and students.

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9781668474945

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Kannapat Kankaew is an Assistant Professor at College of Hospitality Industry Management; Suan Sunandha Rajabhat University. He received Doctor of Public Administration majoring in Human Resources Management. Prior his academic professional, he used to work in the aviation industry for more than 13 years. He has published and participated in International Conferences more than 20 papers in repute journals. And he has dedicated as an editorial board, associate editor, and reviewer for various journals both domestic and international. He is one of the working committee and examiner of Thailand Professional Qualification Institutes (Public Organization) for airport ground service professional.

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