Overview

A woman is operated on while she's awake... A plane runs out of gas while circling an airport for 30 minutes... A passenger liner is mistaken for an enemy fighter and shot down... A company invests in a new system that will cost them money... What do these failure have in common? How can we prevent them from happening again?Offering a critical perspective on problems with human-technical systems, Stories of Modern Technology Failures and Cognitive Engineering Successes explores the significant efforts of those who have made a positive difference. The book analyzes a variety of cognitive engineering applications, including training, design, military, transportation, communications, medicine, and emergency response in the nuclear industry. Real world examples include Designing a military training program that improved the detection rates of land minesRedesigning a monitor to help anesthesiologists predict dosages more effectivelyImplementing new protocols to improve the workflow and safety of a nuclear power plantThe book s focus on cognitive engineering solutions emphasizes methodology such as knowledge elicitation, laboratory studies, naturalistic observation, usability, and modeling. It addresses highly complex systems as well as traditional human-machine interfaces. This book demonstrates how cognitive engineers Identify and address cognitive problemsDevelop, test, and implement solutionsConsider social, cultural, political, and economic factorsDevelop criteria to measure the success of a solution

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9781322629209

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