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OverviewFull Product DetailsAuthor: Gjyn O'Toole (Senior Lecturer Occupational Therapy (retired), The University of Newcastle, Newcastle, New South Wales, Australia)Publisher: Elsevier Australia Imprint: Elsevier Australia ISBN: 9780729544566ISBN 10: 0729544567 Pages: 120 Publication Date: 11 October 2024 Audience: College/higher education , Tertiary & Higher Education Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of Contents1. Introduction and initial information provision? 2. Gathering relevant information by questioning leading to comforting, & confronting? 3. Effective closure of interaction and services? 4. Using Reflection to improve communication? 5. Personal Assumptions affecting communication? 6. Non-verbal communication? 7. Listening to achieve understanding? 8. Considering and managing different environments when communicating? 9. Holistic communication: Considering the Whole Person/s? 10. Misunderstandings & Conflict? 13. Telehealth or Telecommunication to deliver healthcare? 14. Social media?ReviewsAuthor InformationGjyn retired from academia in 2020. Tab Content 6Author Website:Countries AvailableAll regions |