Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems

Author:   Tahvo Hyötyläinen
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Edition:   2015 ed.
ISBN:  

9783658074692


Pages:   220
Publication Date:   28 October 2014
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems


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Author:   Tahvo Hyötyläinen
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer Gabler
Edition:   2015 ed.
Dimensions:   Width: 14.80cm , Height: 1.40cm , Length: 21.00cm
Weight:   3.152kg
ISBN:  

9783658074692


ISBN 10:   3658074698
Pages:   220
Publication Date:   28 October 2014
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

​Introduction to Business Process Management Maturity Models.- Historical Paths to BPM.- Describing Theory of the Stable State Work System.- Comparison of the BPM and ERP Initiatives.- Introduction to the Customer-Centric Approach.

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Author Information

Tahvo Hyötyläinen has completed his Ph.D. thesis under the supervision of Prof. Pertti Järvinen, University of Tampere. He works as a Senior Architect in the fields of business and software architectures and development.

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