Star Quality Experience: The Hotelier's Guide to Creating Memorable Guest Journeys
Author:   Monica Or
Publisher:   Rethink Press
ISBN:  

9781781332023


Pages:   158
Publication Date:   15 August 2016
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Star Quality Experience: The Hotelier's Guide to Creating Memorable Guest Journeys


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Author:   Monica Or
Publisher:   Rethink Press
Imprint:   Rethink Press
Dimensions:   Width: 14.00cm , Height: 0.90cm , Length: 21.60cm
Weight:   0.210kg
ISBN:  

9781781332023


ISBN 10:   1781332029
Pages:   158
Publication Date:   15 August 2016
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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As the founder of the Star Quality Hospitality Consultancy, Monica Or is passionate about unlocking the potential of hospitality businesses by creating memorable guest experiences. Monica regularly writes for Hotel Industry Magazine as their industry expert and has been featured in The Caterer, Hospitality and Boutique Hotelier Magazines. She has spoken at hotel conferences in the UK and internationally.

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