Stakeholder Integration in Service Innovation
Author:   Julia M. Jonas
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Edition:   1st ed. 2018
ISBN:  

9783658194628


Pages:   206
Publication Date:   20 September 2017
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Stakeholder Integration in Service Innovation


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Author:   Julia M. Jonas
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer Gabler
Edition:   1st ed. 2018
Weight:   3.052kg
ISBN:  

9783658194628


ISBN 10:   3658194626
Pages:   206
Publication Date:   20 September 2017
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

The service-dominant logic perspective on service innovation in service systems.- Stakeholder integration in service innovation: a passive look from outside.- The management perspective on stakeholder integration in service innovation: a reactively engaged exploration of case study.-The service systems view on stakeholder integration: a mutually engaged case study on internal stakeholder integration. 

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Author Information

Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I – Innovation & Value Creation. 

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