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9781504770361

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"Dianna Booher's extensive research in the field of business communication and productivity serve as the foundation for over forty books on communication skills training. She has received the highest awards in the professional speaking industry, including induction into the CPAE Speaker Hall of Fame. As a result of her work among top corporations on communication issues, Executive Excellence magazine has recognized her on its list of the Top 100 Thought Leaders in America. Dr. Tony Alessandra, a former graduate professor of marketing, earned his PhD in marketing in 1976 and has published fourteen books in seventeen foreign languages. As an entrepreneur, he is president of AssessmentBusinessCenter.com, cofounder of MentorU.com, and Chairman of BrainX.com. Recognized by Meetings & Conventions magazine as ""one of America's most electrifying speakers,"" he was inducted into the Speakers Hall of Fame in 1985. Patricia Fripp, CSP, CPAE is an award-winning speaker, author, sales presentation skills trainer, and speech coach. Her speech-coaching clients include corporate leaders, celebrity speakers, well-known sports and media personalities, ministers, and sales teams. Before becoming a full-time speaker, Patricia Fripp enjoyed a successful career in a service industry. She is the author of two books, Get What You Want! and Make It, So You Don't Have to Fake It!, and coauthor of Speaking Secrets of the Masters and Insights into Excellence. Vanna Novak is a nationally recognized authority on developing and delivering presentations designed to influence the thinking and decision making of audiences, and motivate them to take specific, desired action. Based in Seattle, Washington, Vanna is president and owner of Speak to Persuade, and has been in the business as a professional speaker, trainer, and consultant for over twenty years. Brad Worthley is an accomplished business consultant with over forty-two years of management experience. He is also an internationally acclaimed leadership, customer service, and motivational expert who has trained hundreds of thousands of people in a wide range of industries throughout the world since 1991. He has authored four books and produced numerous training videos and audio programs. Lorraine Howell built her expertise as a communications expert and author as a television news and talk show producer. She coaches top executives and professionals on how to be more effective when speaking to the media or making public presentations."

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