Overview

They offer guidance on establishing a lean library organization, defining 21st century library competencies, developing competency-based job descriptions, accomplishing goals through staff development, utilizing outsourcing and insourcing, and planning multi-faceted strategies. Each chapter presents practical worksheets, tables, and tools for day-to-day use by administrators. Special sections on Providing 24/7 Reference Service, Maintaining Local Electronic Systems, Establishing an Internet presences, and Developing a Digital Collection offer examples of how the book's concepts can be applied to some of today's most challenging and common scenarios. Library administrators seeking solutions for the critical service issues their libraries face in the 21st century will want to keep this manual nearby.

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9781555705114

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