Overview

This text has been fully revised and updated for its fourth edition to reflect continuing technological changes, as well as issues such as social inclusion, lifelong learning and European employment legislation. Chapter one, on the working environment, has been completely rewritten; chapter two reminds readers of basic motivation theories, presented in a more logical sequence, and how to deal with such problems; chapter three, on workforce planning, has been retitled ""Human Resource Planning"" and revised to take into account the modes of staffing appropriate for the contemporary turbulent environment. Effective human resource planning requires excellent selection and recruitment procedures: best practice and developments in this area are explored in chapters four and five, while chapter six, on staff appraisal, more attention has been given to multi-rating approaches and to appraisal of junior by senior staff. An increased emphasis on training and development is reflected in chapter seven, which been reordered and expanded to reflect changes in this area and in chapter eight, the contemporary emphasis on leadership and counselling skills is reflected, as is the growing need to do more with less through enhanced time management and stress management techniques. With this new edition, this guide aims to bring professionals involved in managing library and information staff up to date with how to cope with the most pressing problems and challenges in the modern, fast-changing environment.

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Reviews

'...It should continue to be a standard text for library management, and deservedly so.' Library Association Record '...comprehensive overview of current practice coupled with lots of good advice about how to devise and implement good staff management.' Public Library Record '... a welcome addition to the professional's bookshelf. ...this books outstanding quality is as a practical handbook of management ideas, techniques and examples. It is ideal both for the new manager and the old hand who is open to new ideas and being refreshed on some old ones. It can be dipped in and out of as needs require and that is where its lasting value will be for many readers.' Managing Information (August 2003) 'The book is a useful practitioner handbook that is sufficiently accessible and rigorous in its academic grounding to act also as a useful introduction to students. This edition has been updated effectively, and should be on every library manager's book shelf, and from time to time on their desk.' (Emeral Journal) Journal of Documentation '...lots of very relevant and useful things here, to support training, to compare practice, to revisit fundamentals, to check on how things like appraisal and training are moving along. That is its strength and that is why it will sell well.' Library Review 'I would have to give this title 5/5. It is clearly and logically written and is applicable to managers in all library sectors. It brings existing managers up to date with new techniques as well as being an excellent introductory guide for the new manager. As someone who has only a few years managerial experience, I found the book inspiring. ...I would also highly recommend this to LIS students' Learning and Teaching Support Network (LTSN) for Information Computer Sciences (ICS)

'...It should continue to be a standard text for library management, and deservedly so.' Library Association Record '...comprehensive overview of current practice coupled with lots of good advice about how to devise and implement good staff management.' Public Library Record '... a welcome addition to the professional's bookshelf. ...this books outstanding quality is as a practical handbook of management ideas, techniques and examples. It is ideal both for the new manager and the old hand who is open to new ideas and being refreshed on some old ones. It can be dipped in and out of as needs require and that is where its lasting value will be for many readers.' Managing Information (August 2003) 'The book is a useful practitioner handbook that is sufficiently accessible and rigorous in its academic grounding to act also as a useful introduction to students. This edition has been updated effectively, and should be on every library manager's book shelf, and from time to time on their desk.' (Emeral Journal) Journal of Documentation '...lots of very relevant and useful things here, to support training, to compare practice, to revisit fundamentals, to check on how things like appraisal and training are moving along. That is its strength and that is why it will sell well.' Library Review 'I would have to give this title 5/5. It is clearly and logically written and is applicable to managers in all library sectors. It brings existing managers up to date with new techniques as well as being an excellent introductory guide for the new manager. As someone who has only a few years managerial experience, I found the book inspiring. ...I would also highly recommend this to LIS students' Learning and Teaching Support Network (LTSN) for Information Computer Sciences (ICS)

Author Information

Peter Jordan, the author of the first three editions of this book, and of Gower's The Academic Library and Its Users, has had wide experience of lecturing and writing on library management. Now retired, he was Head of Reader Services at Manchester Metropolitan University Library, UK. Caroline Lloyd, the co-author of this edition, is Head of the Library and Archives service at the London School of Hygiene and Tropical Medicine

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