Overview

This series was originally designed for adults with learning difficulties, but is useful for anyone with communication difficulties. Having a learning disability and also being from an ethnic minority group feels like a double whammy because it can make it even more difficult to get good services. The people in this story show how these difficulties can be overcome. In the first part, three friends get what they want in a cafe by being assertive and not giving up easily. The second part tells the story of a young woman who is having problems dealing with her bank. It shows that if a person is not satsified with the way they are treated, or with the service they are given, then they need not deal with it on their own. Someone they trust can be brought in to help them. The book also contains guidelines and back-up information for carers, supporters and professionals.

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9781784580940

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