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9783031717468

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Lorri Mon, Ph.D. is a former Director and Associate Professor in the School of Information at Florida State University's College of Communication and Information.  Dr. Mon's research and teaching has included social media management, digital reference, government information, e-government, makerspaces, and reference and information services. Her research explores online information services in social media, e-government, online education, and digital libraries, including how users interact with online information services and service providers, and the changing nature of the provision of information services via digital technologies such as chat, e-mail, instant messaging, text messaging, social media, and virtual worlds.

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