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OverviewFull Product DetailsAuthor: Richard HammondPublisher: Pearson Education Limited Imprint: Pearson Business Edition: 3rd New edition Dimensions: Width: 15.60cm , Height: 1.50cm , Length: 23.40cm Weight: 0.454kg ISBN: 9780273744542ISBN 10: 0273744542 Pages: 240 Publication Date: 14 April 2011 Audience: Professional and scholarly , Professional & Vocational Replaced By: 9781292082202 Format: Paperback Publisher's Status: Out of Print Availability: In Print ![]() Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsTable of ContentsPart 1 You - starting at the beginning1 What do you want for yourself?2 Rising above the crowd3 Keeping it simple4 Rolling those snowballsPart 2 Team - make us happy and we will make you money5 What's the Big Idea?6 How to build great teams7 How to get people out of bed8 All we need is a little better every timePart 3 Customer - make me happy and I will give you my money9 We love shopping here!10 Price and value11 Promote or die12 Marketing for real peoplePart 4 Store - make it brilliant and they will spend13 Discovery14 The great big theatre of shop15 Detail, detail, detail - the store environment16 And finally...how we got hereEpilogue - and we're done?ReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |