Overview

Smart Companies, Smart Tools Transforming Business Processes into Business Assets Thomas M. Koulopoulos Smart companies - innovative firms in which the nurturing of the unique contributions of each individual employee is leading to unprecedented success. Smart tools - technologies, models, and systems these companies use to create a liberating work environment, to facilitate round-the-clock communication, to continually measure success and efficiency, and to get the most out of their technological investment. Smart Companies, Smart Tools - the book that shows you how to make these innovations a part of your company. Expert consultant Thomas Koulopoulos takes you behind the scenes at smart firms of all sizes. You'll see how their focus on ""workflow"" - tools for planning and implementing information-based tasks and services - fosters an efficient, empowering cohesion between traditional and nontraditional staff, yielding profit-raising, cost-cutting, employee-inspiring results. In an era of virtual organizations, globalization, free-agent employees, and downsizing, you either get smart or you get left behind. Here's how to make sure your firm keeps pace.

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About the Author Thomas Koulopoulos is founder and President of Delphi Consulting Group, Boston, Massachusetts. He is recognized as a leading authority on workflow and technologies for business process redesign, and was named one of the top six consultants in the information industry by Information Week. His strategic consulting and training clients include Mobil, Chase Manhattan, the New York Stock Exchange, Wang, Apple, IBM, and AT&T. Cohost and program consultant for World Business Review and a member of the COMDEX Board of Advisors, he is one of the industry's most sought--after speakers. Koulopoulos' other books include Electronic Document Management Systems: A Portable Consultant, The Workflow Imperative, and the upcoming Corporate Instinct.

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