Overview

In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: Identify your negotiation style and its limitationsUse language strategically whether you're being subtle or directRecognize deception and manage itPosition and persuade artfullyEffectively negotiate one-on-one and in teamsDeal constructively with your own and others--heated emotions

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9781280410628

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