Six Steps to Customer Happiness
Author:   Mark Price
Publisher:   David Fickling Books
ISBN:  

9781788451659


Pages:   144
Publication Date:   08 October 2019
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Six Steps to Customer Happiness


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Author:   Mark Price
Publisher:   David Fickling Books
Imprint:   Stour Publishing
Dimensions:   Width: 12.90cm , Height: 1.10cm , Length: 17.80cm
Weight:   0.117kg
ISBN:  

9781788451659


ISBN 10:   1788451651
Pages:   144
Publication Date:   08 October 2019
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Mark Price joined the John Lewis Partnership in 1982 as a graduate trainee and had numerous roles during his 34 years with the organisation. He spent 17 years on the board of Waitrose, becoming Managing Director in April 2007, holding this post until March 2016. He was also Deputy Chairman of the John Lewis Partnership from 2013 to 2016. Mark was Chair of Business in the Community from 2011 until 2015, and Chair of The Prince's Countryside Fund from 2010 until 2016. In 2018 he was made Chair of Fairtrade Foundation's Board of Trustees. He founded Engaging Works in 2017. In 2016 he was made a Life Peer and a member of the House of Lords. He also joined the Government as the Minister of State for Trade and Investment until 2017. He was appointed a Commander of the Royal Victorian Order in 2014.

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