Overview

If you’re an online store, you need to get products to your customers easily and on time. Shipping Smarter will help you ship faster, more efficiently and more profitably. This practical and comprehensive handbook explains the basics of eCommerce shipping, the pitfalls and the tips and tricks, and provides you with the must-have knowledge to help you succeed when shipping. Read this book to learn: • What different types of carriers and services are available • How to choose the right transport partner, and what you can reasonably expect from them • How shipping pricing and surcharges can affect your bottom line • How technology can help streamline your shipping • What to consider when choosing packaging

Full Product Details

Author:   Steven Visic ,  Chris Madden
Publisher:   Rethink Press
Imprint:   Rethink Press
Dimensions:   Width: 14.00cm , Height: 1.20cm , Length: 21.60cm
Weight:   0.255kg
ISBN:  

9781781335703

ISBN 10:   1781335702
Pages:   182
Publication Date:   18 March 2021
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Introduction 1 Starting An Online Store The growing eCommerce wave Key trends Prompt eCommerce delivery, tracking and customer service Marketplace opportunities Summary of key points 2 The Right Transport Partner For Your Brand Your transport partner impacts your brand image Variety in shipping options Transport carriers and service types Going direct vs using a courier aggregator Courier reviews Summary of key points 3 Understanding The Basics Reasonable expectations Delivery options Shipping pricing methods International shipping Deadweight vs cubic weight Summary of key points 4 Be Aware: Extras And Add-ons Surcharges in transport Insurance in transport Dangerous goods Summary of key points 5 Packing For Success Pick easy to ship products Packaging solutions Keeping it lean and green Summary of key points 6 Let’s Get Techie Website platforms for eCommerce Statistics on the best platforms and usage by merchants Time-saving apps Technology used by carriers How technology enhances accountability Summary of key points 7 Ready To Ship Shipping address and potential issues Shipping labels Third-party logistics (3PL) as a solution Dropshipping Summary of key points 8 Delivered On Time And Intact Common delivery issues Customer service Last-minute Christmas shipping Acts of God 2020 COVID-19 lockdown Summary of key points In Conclusion Key takeaways Smart Sender Scorecard Glossary Of Industry Jargon The Authors

Reviews

'Shipping is a vital part for many eCommerce businesses, but it is so often overlooked. Not only does shipping provide the fundamentals of getting your product in the hands of your customer quickly, it is an enormous chance to provide a memorable experience that builds trust and repeat purchase. Very few people know how to get your shipping in shape like Steve and Chris.' Rhys Furner, Head of Partnerships and Sales Development (APAC), Shopify Plus

Author Information

Steven Visic and Chris Madden have over forty-five years’ experience between them in the Australian logistics industry. Their expertise has helped thousands of customers solve their shipping issues, enabling them to remove the shipping bottlenecks that hinder businesses from reaching their full potential. Learn more at shippingsmarter.com.au

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