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Richard Lees is chief strategy officer for Merkle and dentsu's EMEA Customer Experience Management service line. He has over thirty years of experience applying data to solve business challenges, equipping clients to deliver targeted, personal experiences. Azlan Raj is chief marketing officer for Merkle and dentsu's EMEA Customer Experience Management service line. He positions and works across all of dentsu's commerce, data, and technology platforms, including analytics, media, customer experience, content, and B2B. Jonathan Johns is something of a rarity, being a Cornish audiobook narrator. His unique voice, found within his Cornish heritage, goes a long way in bringing stories to life. Fully adept in character dialogue, voices, and narration, Jonathan has the ability to draw in the listener.

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