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Misty E. Vermaat has more than 30 years of experience in the field of computer and information technology. In addition to consulting in the field, she was Associate Professor at Purdue University Calumet, teaching or developing Microsoft� Office, computer concepts, database management, systems analysis and design and programming courses. Since 1990, Ms. Vermaat has led the development of THE SHELLY CASHMAN SERIES and has authored and co-authored numerous Series textbooks, including many editions of DISCOVERING COMPUTERS, DISCOVERING COMPUTERS FUNDAMENTALS, MICROSOFT� PUBLISHER and MICROSOFT� WORD books. Dr. Mark Ciampa is a professor of information systems in the Gordon Ford College of Business at Western Kentucky University in Bowling Green, Kentucky. Prior to this current role, he served as an associate professor and the director of academic computing at Volunteer State Community College in Gallatin, Tennessee, for 20 years. Dr. Ciampa has worked in the IT industry as a computer consultant for businesses, government agencies and educational institutions. He has published more than 20 articles in peer-reviewed journals and has written more than 25 technology textbooks, including CompTIA CySA+ Guide to Cybersecurity Analyst, Security+ Guide to Network Security Fundamentals, Security Awareness: Applying Practical Security in Your World, CWNA Guide to Wireless LANS, and Guide to Wireless Communications. Dr. Ciampa holds a Ph.D. in technology management with a specialization in digital communication systems from Indiana State University and has certifications in security and healthcare. Ellen F. Monk is an Assistant Professor of Management Information Systems in the Lerner College of Business and Economics at the University of Delaware. Her areas of interest encompass enterprise resource planning systems and undergraduate MIS education, including databases, advanced spreadsheets and data analytics. Dr. Monk holds a B.S. in chemical engineering, an M.B.A., and a Ph.D. in MIS. Lisa Ruffolo has served as a technical writer and editor for more than 30 years. She is pursuing an emphasis in operating systems and digital literacy. She has edited top-selling books in the fields of introduction to computing, Microsoft Office, PC repair and computer programming. Steven M. Freund serves as a lead instructor of various Microsoft� Office, computer concepts, programming and internet technology courses throughout Central Florida. An integral author for the successful Shelly Cashman Series� since 2001, he has presented at the annual customer conference, the Shelly Cashman Series Institute and other customer events. Freund has co-authored multiple editions of DISCOVERING COMPUTERS, MOZILLA FIREFOX, WINDOWS� INTERNET EXPLORER, WINDOWS� OFFICE and DREAMWEAVER books. In addition, he has written numerous successful instructor supplements. He attended the University of Central Florida. Joy Starks has taught at Indiana University Purdue University Indianapolis for 20 years. She has written chapters in several of the best-selling Shelly Cashman Series Office books and has authored the Photoshop, Java Programming, and Microsoft� Publisher series of books. She speaks and presents at various conferences, seminars and forums across the U.S. Susan L. Sebok is a retired professor at South Suburban College in South Holland, Illinois. She also is a licensed attorney. Working with the leading SHELLY CASHMAN SERIES� since 1993, she has co-authored several successful textbooks, including multiple versions of DISCOVERING COMPUTERS and MICROSOFT� POWERPOINT� books. She holds both Master of Arts and Juris Doctor degrees. Sandra Cable is the author and co-author of numerous books with Course Technology, including both introductory and advanced levels of Microsoft Excel and Access. In addition to working full time for an international corporation in Dallas, she volunteers to teach at seminars and in classrooms, sharing her simple, proven approaches for mastering today's computer applications. She holds a Ph.D. in education from Texas A&M University-Commerce. Jennifer T. Campbell has written and co-authored several other leading technology texts, including TECHNOLOGY FOR SUCCESS; DISCOVERING COMPUTERS: DIGITAL TECHNOLOGY, DATA, AND DEVICES; DISCOVERING THE INTERNET; WEB DESIGN: INTRODUCTORY; MICROSOFT EXPRESSION WEB INTRODUCTORY CONCEPTS AND TECHNIQUES; COMPUTER LITERACY BASICS: MICROSOFT OFFICE 2007 COMPANION; and MICROSOFT OFFICE QUICK REFERENCE POCKET GUIDE. For over 25 years, she has served integral roles in computer educational publishing as an editor, author and marketing manager. She holds a Bachelor of Arts in English from The College of William and Mary. Mark Frydenberg is a Senior Lecturer of Computer Information Systems at Bentley University in Waltham, Massachusetts. He also serves as the Director of the CIS Sandbox, Bentley�s technology social learning space, which prepares students to succeed in their CIS courses and to thrive in a technology-driven business world. Professor Frydenberg teaches courses in technology concepts, Python and technology trends. His research focuses on digital literacy, collaborative learning and pedagogies for engaging students with technology. Professor Frydenberg has presented at academic and applied technology conferences and events throughout the U.S. and Europe. He is also an author of several editions of DISCOVERING COMPUTERS, and he authored WEB 2.0 CONCEPTS AND APPLICATIONS in the popular Shelly Cashman Series. Lisa Ruffolo has served as a technical writer and editor for more than 30 years. She is pursuing an emphasis in operating systems and digital literacy. She has edited top-selling books in the fields of introduction to computing, Microsoft Office, PC repair and computer programming. Ralph Hooper has more than 30 years of teaching experience in mathematics and computer science at the university level. His professional interests include data science, machine learning, and computational thinking. Barbara Clemens has been a writer, editor, software product manager and instructor for more than 30 years. She has worked with Addison-Wesley Publishing, Course Technology and Cengage Learning. Ms. Clemens has edited and written numerous leading Microsoft� Office and Microsoft� Windows textbooks and has created instructional videos and online courses for MS Office.

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