Shared Services in Local Government: Improving Service Delivery

Author:   Ray Tomkinson
Publisher:   Taylor & Francis Ltd
Edition:   New edition
ISBN:  

9780566087233


Pages:   234
Publication Date:   28 October 2007
Format:   Hardback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Shared Services in Local Government: Improving Service Delivery


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Full Product Details

Author:   Ray Tomkinson
Publisher:   Taylor & Francis Ltd
Imprint:   Gower Publishing Ltd
Edition:   New edition
Weight:   0.453kg
ISBN:  

9780566087233


ISBN 10:   0566087235
Pages:   234
Publication Date:   28 October 2007
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Contents: Foreword; Introduction; The background to shared services; The impetus to share; Shared services case studies; Case study 1 - Anglia Revenues Partnership; Case study 2 - The Welland Partnership; Learning from the case studies; The shared services scene; The 'fifth' wave; The future for shared services - The 'sixth' wave?; Appendices; Further reading; Index.

Reviews

'This book explains in considerable detail the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages and I know of no other effort made previously to evaluate whether sharing actually improves things faster than traditional methods of improvement' John O'Halloran, Local Government Director, Serco


'This book explains in considerable detail the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages and I know of no other effort made previously to evaluate whether sharing actually improves things faster than traditional methods of improvement’ John O'Halloran, Local Government Director, Serco


'This book explains in considerable detail the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages and I know of no other effort made previously to evaluate whether sharing actually improves things faster than traditional methods of improvement' John O'Halloran, Local Government Director, Serco


Author Information

Ray Tomkinson is a consultant specializing in public sector performance improvement. A period as a Best Value Inspector gave him wide experience of Strategic Partnerships and for a year he was the project manager of the innovative shared services initiative by the Welland Partnership, an ongoing alliance of five different local authorities: East Northamptonshire District Council, Northamptonshire; Harborough District Council, Leicestershire; Melton Borough Council, Leicestershire; Rutland County Council; and South Kesteven District Council, Lincolnshire.

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