ServiceDesk Plus 8.x Essentials
Author:   Ankush Agarwal
Publisher:   Packt Publishing Limited
ISBN:  

9781849696647


Pages:   114
Publication Date:   02 April 2023
Format:   Undefined
Availability:   Available To Order   Availability explained
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ServiceDesk Plus 8.x Essentials


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Overview

This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM. ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.

Full Product Details

Author:   Ankush Agarwal
Publisher:   Packt Publishing Limited
Imprint:   Packt Publishing Limited
Dimensions:   Width: 19.10cm , Height: 0.60cm , Length: 23.50cm
Weight:   0.211kg
ISBN:  

9781849696647


ISBN 10:   1849696640
Pages:   114
Publication Date:   02 April 2023
Audience:   General/trade ,  General
Format:   Undefined
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Author Information

Ankush Agarwal has been working in the IT service management domain for over 8 years and has also been conducting internal organization trainings in this period. He likes writing about service technologies and processes and has also won blogging awards in this field. He has been involved in setting up and managing various service desk teams and is currently associated with a top-tier investment bank.

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