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OverviewThis is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM. ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them. Full Product DetailsAuthor: Ankush AgarwalPublisher: Packt Publishing Limited Imprint: Packt Publishing Limited Dimensions: Width: 19.10cm , Height: 0.60cm , Length: 23.50cm Weight: 0.211kg ISBN: 9781849696647ISBN 10: 1849696640 Pages: 114 Publication Date: 02 April 2023 Audience: General/trade , General Format: Undefined Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationAnkush Agarwal has been working in the IT service management domain for over 8 years and has also been conducting internal organization trainings in this period. He likes writing about service technologies and processes and has also won blogging awards in this field. He has been involved in setting up and managing various service desk teams and is currently associated with a top-tier investment bank. Tab Content 6Author Website:Countries AvailableAll regions |
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