Service Management: Strategy and Leadership in Service Business
Author:   Richard Normann
Publisher:   John Wiley & Sons Inc
Edition:   3rd edition
ISBN:  

9780471494393


Pages:   256
Publication Date:   13 October 2000
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Service Management: Strategy and Leadership in Service Business


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Full Product Details

Author:   Richard Normann
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Edition:   3rd edition
Dimensions:   Width: 15.40cm , Height: 1.90cm , Length: 23.00cm
Weight:   0.425kg
ISBN:  

9780471494393


ISBN 10:   0471494399
Pages:   256
Publication Date:   13 October 2000
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

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Author Information

Richard Normann, SMG France.

Tab Content 6

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Latest Reading Guide

NOV RG 20252

 

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