Service Management and Marketing: Managing the Moment of Truth in Service Competition
Author:   Christian Gronroos
Publisher:   Pearson Higher Education
ISBN:  

9780669200355


Pages:   320
Publication Date:   April 1990
Format:   Hardback
Availability:   In Print   Availability explained
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Service Management and Marketing: Managing the Moment of Truth in Service Competition


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Author:   Christian Gronroos
Publisher:   Pearson Higher Education
Imprint:   Pearson Education Ltd.
Weight:   0.698kg
ISBN:  

9780669200355


ISBN 10:   0669200352
Pages:   320
Publication Date:   April 1990
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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