Overview
How can leadership in service economies be developed and nurtured? This issue is of the utmost importance, because the mode of production and requirements of the leaders are different in manufacturing and service economies. While the focus in manufacturing industries is on do things right, the focus of services economies is on do the right things. In this book, the authors start out with the Service Leadership Model as well as the ingredients for Service Leadership knowledge, attitude and behaviors (i.e., skills). Second, psychometric properties of three validated measures on Service Leadership knowledge, attitude and behavior are presented. In these chapters, the internal consistency, convergent validity and factorial validity of the measures are presented. Third, the psychosocial correlates and norms associated with these three measures of Service Leadership are presented. Through these chapters, the authors attempt to establish the psychometric properties and norms of the scales assessing Service Leadership knowledge, attitude and behavior. It is their humble wish that the related work and the developed assessment tools can be used in the training, personnel decisions, intervention and research contexts.
Full Product Details
Author: Daniel TL Shek ,
Xiaoqin Zhu ,
Li Lin ,
Joav Merrick
Publisher: Nova Science Publishers Inc
Imprint: Nova Science Publishers Inc
Weight: 0.708kg
ISBN: 9781536148527
ISBN 10: 1536148520
Pages: 347
Publication Date: 28 February 2019
Audience:
Professional and scholarly
,
Professional & Vocational
Format: Hardback
Publisher's Status: Active
Availability: Available To Order
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.
Author Information
Daniel TL Shek, PhD, FHKPS, BBS, SBS, JP, is Associate Vice President (undergraduate Programme) and Chair Professor of Applied Social Sciences, The Hong Kong Polytechnic University, Hunghom, Hong Kong, PRC, Advisory Professor of East China Normal University, Honorary Professor of Kiang Wu Nursing College of Macau and Adjunct Professor, Division of Adolescent Medicine, Department of Pediatrics, University of Kentucky College of Medicine, Lexington, United States. He is Chief Editor of Journal of Youth Studies and Applied Research in Quality of Life, past Consulting Editor of Journal of Clinical Psychology, and editorial board member of Social Indicators Research, International Journal of Adolescent Medicine and Health, Asian Journal of Counseling, International Journal on Disability and Human Development, International Journal of Adolescent Medicine and Health and Journal of Adolescent Health. He has served in many government advisory bodies, including the Action Committee against Narcotics, Commission on Youth, Fight Crime Committee and Family Council. He has published numerous books, book chapters and more than 500 scientific articles in international refereed journals.
