Service Design
Author:   Andy Polaine ,  Ben Reason
Publisher:   Rosenfeld Media
ISBN:  

9781306799546


Pages:   147
Publication Date:   01 January 2013
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Service Design


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Overview

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Full Product Details

Author:   Andy Polaine ,  Ben Reason
Publisher:   Rosenfeld Media
Imprint:   Rosenfeld Media
ISBN:  

9781306799546


ISBN 10:   1306799546
Pages:   147
Publication Date:   01 January 2013
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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