Service Design: From Insight to Implementation
Author:   Andy Polaine ,  Ben Reason
Publisher:   Rosenfeld Media
ISBN:  

9781933820330


Pages:   216
Publication Date:   13 March 2013
Format:   Paperback
Availability:   Available To Order   Availability explained
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Service Design: From Insight to Implementation


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Overview

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Full Product Details

Author:   Andy Polaine ,  Ben Reason
Publisher:   Rosenfeld Media
Imprint:   Rosenfeld Media
Dimensions:   Width: 15.20cm , Height: 1.30cm , Length: 22.90cm
Weight:   0.363kg
ISBN:  

9781933820330


ISBN 10:   1933820330
Pages:   216
Publication Date:   13 March 2013
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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