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OverviewIn order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: service design objectives and elements; selecting the service design model; cost modelling; benefit/risk analysis; implementing service design; and, measurement and control. Full Product DetailsAuthor: Office of Government CommercePublisher: TSO Imprint: Stationery Office Books ISBN: 9780113312320ISBN 10: 0113312326 Pages: 278 Publication Date: 23 June 2010 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Language: Chinese Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |