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OverviewDelmar Learning, the leader in providing first-rate educational materials for automotive technicians, now offers the Service Consultant Computer Based Training (CBT), which is part of the exciting, self-paced Professional Automotive Technician Training Series. This course offers more than 8.5 hours worth of quality instruction. Combining theory, diagnosis, and repair information into one easy-to-use training tool, this highly interactive product helps technicians receive the most applicable delivery method for their needs, regardless of technical infrastructure. Full Product DetailsAuthor: Cengage Delmar LearningPublisher: Cengage Learning, Inc Imprint: Delmar Cengage Learning Edition: New edition Dimensions: Width: 13.70cm , Height: 1.50cm , Length: 18.80cm Weight: 0.091kg ISBN: 9781418042479ISBN 10: 1418042471 Pages: 250 Publication Date: 22 December 2008 Audience: Professional and scholarly , Professional & Vocational Format: CD-ROM Publisher's Status: Out of Print Availability: In Print Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsService Facilites and the Service Consultant Communications: Customer Relations Internal Communications, Relations, and Supervision Communications: Customer Delivery and Follow-Up Product KnowledgeReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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