Professional Automotive Technician Training Series : Service Consultant Computer Based Training (CBT)
Author:   Cengage Delmar Learning
Publisher:   Cengage Learning, Inc
Edition:   New edition
ISBN:  

9781418042479


Pages:   250
Publication Date:   22 December 2008
Format:   CD-ROM
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Our Price $303.47 Quantity:  
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Professional Automotive Technician Training Series : Service Consultant Computer Based Training (CBT)


Overview

Delmar Learning, the leader in providing first-rate educational materials for automotive technicians, now offers the Service Consultant Computer Based Training (CBT), which is part of the exciting, self-paced Professional Automotive Technician Training Series. This course offers more than 8.5 hours worth of quality instruction. Combining theory, diagnosis, and repair information into one easy-to-use training tool, this highly interactive product helps technicians receive the most applicable delivery method for their needs, regardless of technical infrastructure.

Full Product Details

Author:   Cengage Delmar Learning
Publisher:   Cengage Learning, Inc
Imprint:   Delmar Cengage Learning
Edition:   New edition
Dimensions:   Width: 13.70cm , Height: 1.50cm , Length: 18.80cm
Weight:   0.091kg
ISBN:  

9781418042479


ISBN 10:   1418042471
Pages:   250
Publication Date:   22 December 2008
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   CD-ROM
Publisher's Status:   Out of Print
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Service Facilites and the Service Consultant Communications: Customer Relations Internal Communications, Relations, and Supervision Communications: Customer Delivery and Follow-Up Product Knowledge

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Author Information

Tab Content 6

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All regions
Latest Reading Guide

NOV RG 20252

 

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