Service Business Model Innovation in Healthcare and Hospital Management: Models, Strategies, Tools

Author:   Mario A. Pfannstiel ,  Christoph Rasche
Publisher:   Springer International Publishing AG
Edition:   1st ed. 2017
ISBN:  

9783319464114


Pages:   296
Publication Date:   28 December 2016
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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Service Business Model Innovation in Healthcare and Hospital Management: Models, Strategies, Tools


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Author:   Mario A. Pfannstiel ,  Christoph Rasche
Publisher:   Springer International Publishing AG
Imprint:   Springer International Publishing AG
Edition:   1st ed. 2017
Dimensions:   Width: 15.50cm , Height: 1.90cm , Length: 23.50cm
Weight:   5.915kg
ISBN:  

9783319464114


ISBN 10:   3319464116
Pages:   296
Publication Date:   28 December 2016
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Chapter 1 Service Model Innovation in Hospitals – Beyond Expert Organizations.- Chapter 2 Strategies with Service Business Model Innovation.- Chapter 3 The integrated-Physician-Model – Business Model Innovation in Hospital Management.- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation.- Chapter 5 The opportunities offered by digitizing clinical pathways.- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare.- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care.- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach.- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals.- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations.- Chapter 11 Guided Business Modeling and Analysis for Business Professionals.- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD.- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare.- Chapter 14 Continuous and Co-Creative Business Model Creation.- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management.  

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Author Information

Mario A. Pfannstiel is a researcher and lecturer in the field of healthcare service management at the University of Applied Sciences in Neu-Ulm, Germany. He is the program director of the Digital Healthcare Management Master's program. His current research interests focus on innovative services, service design, service business model innovation, artificial intelligence in healthcare service delivery and innovation and technology management. Christoph Rasche is the Chair of Professional & Corporate Services at the University of Potsdam, Germany. Professor Rasche teaches strategic and general management in national and international MBA programs with a special focus on the healthcare and hospital industry. His main research areas are strategic and general management in the healthcare & hospital sector, which is currently experiencing an era of professional value creation based on a strong management and leadership focus.

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