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OverviewFull Product DetailsAuthor: Gary LaRosaPublisher: Jones and Bartlett Publishers, Inc Imprint: Jones and Bartlett Publishers, Inc Weight: 0.397kg ISBN: 9781284225884ISBN 10: 1284225887 Publication Date: 31 January 2019 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationGary LaRosa is the author ofService Advising and Management(CDX Learning Systems, 2018). Repeatedly recognized as a Top 3 Service Advisor at Ford Motor Company, he combines his industry experience with his passion for helping others to provide a service experience that builds customer loyalty and long-term relationships. Tab Content 6Author Website:Countries AvailableAll regions |