Overview

Full Product Details

Author:   Richard L. Nolan ,  Richard Lewis Nolan
Publisher:   Harvard Business Review Press
Imprint:   Harvard Business Review Press
Dimensions:   Width: 16.20cm , Height: 3.80cm , Length: 23.60cm
Weight:   0.748kg
ISBN:  

9780875848358

ISBN 10:   0875848354
Pages:   352
Publication Date:   19 February 1998
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Temporarily unavailable  
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Table of Contents

Capturing value in the networked era; the converging worlds of telecommunications, computing and entertainment; telecommunications - building the infrastructure for value creation; strategic uncertainty and the future of on-line consumer interaction; delivering customer value through the World Wide Web; using geographic information systems to sense and respond to customers; seeing through the customer's eyes with computer imaging; product development on the Internet; the emergence of internetworked manufacturing; virtual value and the birth of virtual markets; real shopping in a virtual store; inventing the organization of the 21st century - control, empowerment and information technology; ""virtual teams"" - using communications technology to manage geographically dispersed development groups; virtual organizations - redefining organizational boundaries to sense and respond.

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Author Information

Stephen P. Bradley is the William Ziegler Professor of Business Administration and the chairman of the Competition and Strategy Area at the Harvard Business School.

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