Overview

Find out what your customers and employees are really thinking with this indispensable resource Scaling Conversations: How Leaders Access the Full Potential of People delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater. Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how to: scale your business by listening to the voices that really matter; access and maximize the human capital in your organization; make decisions that create unity and move the group forward; and decrease employee turnover caused by poor communication.

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Dave MacLeod is an old-school facilitator, a proud father, an aspiring anti-racist coconspirator, and the CEO and cofounder of the fast-growth conversation technology company ThoughtExchange.com. Dave and team work with leaders in large private and public organizations to help them access their unheard majority and bring unbiased voice to decision-making. Millions of people have been included in critical conversations on the ThoughtExchange platform. Prior to ThoughtExchange Dave was not in tech, and was instead a serial entrepreneur who designed businesses and events focused on analog group communication innovation. Graham Rowat is an award-winning narrator who has appeared in numerous television shows and stage productions. He has had roles on Broadway in Meteor Shower, Sunset Boulevard, Mamma Mia, Guys and Dolls, LoveMusik, Dracula, and Beauty and the Beast, and his Off-Broadway credits include The Blue Flower (Second Stage) and The Boys in the Band (Transport Group). Nationally, he has appeared in productions of White Christmas and Les Miserables, and his regional credits include Arsenic and Old Lace, Constellations (Berkshire Theatre Festival), and A Funny Thing . . . Forum (Two River Theater, Williamstown Theatre Festival). His television credits include Elementary and The Good Wife.

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