Salon Dialogue for Successful Results
Author:   Lee Hoffman
Publisher:   Cengage Learning, Inc
Edition:   New edition
ISBN:  

9781562533229


Pages:   208
Publication Date:   22 July 1997
Format:   Paperback
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Our Price $179.39 Quantity:  
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Salon Dialogue for Successful Results


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Overview

An invaluable reference that helps salon employees know what to say to clients and co-workers in every salon situation. Geared toward increasing sales, developing customer loyalty, and pacifying difficult clients, the book is especially valuable as a tool to teach new stylists how to communicate verbally with clients. Customized scripts that can be used to inform clients of special events or sales are included.

Full Product Details

Author:   Lee Hoffman
Publisher:   Cengage Learning, Inc
Imprint:   Milady Publishing Co
Edition:   New edition
Dimensions:   Width: 21.60cm , Height: 1.10cm , Length: 26.90cm
Weight:   0.540kg
ISBN:  

9781562533229


ISBN 10:   1562533223
Pages:   208
Publication Date:   22 July 1997
Audience:   Professional and scholarly ,  General/trade ,  Professional & Vocational ,  General
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Introduction. Communication Power. Scripting a Sale. Creating a Script. Communication and People Types. Gender Communication. The Salon Phone. Reception. The Prospective Client. Consultations.

Reviews

Introduction. Communication Power. Scripting a Sale. Creating a Script. Communication and People Types. Gender Communication. The Salon Phone. Reception. The Prospective Client. Consultations.


Author Information

Lee Hoffman is a licensed cosmetologist and successful salon owner.

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