Overview

Have you ever regretted not connecting with a team member, colleague, or friend because you didn't know what to say, you didn't know if you could help? This book will change that forever. We all struggle at times and have mental health difficulties and challenges - such as anxiety, depression, burnout, anger and stress. These create difficult emotions in us. Good mental health is something we all want, the same as wanting good physical health, because being mentally healthy brings us happiness and well-being. This book will teach you how to have safe conversations that make a difference in someone's life. When you have SAFE conversations that are authentic and build trust, you don't need to have the answers or give advice. You can be yourself, and help the other person find their own empowered self. This book will help you to notice the signs and the symptoms when someone may be struggling with anxiety, depression, burnout, anger, and stress. You will learn how to start a conversation, what to say, what not to say, and then what resources are available to support people in the place that they are at. Many people do not have the skills to deal with these complex personal situations and will often negatively impact the mental and emotional [or psychosocial] safety of their team members, colleagues or friends. In 'SAFE Conversations for Work and Life(TM)', a manager or team member is not taught to be a doctor or therapist. You will be taught to notice the signs that a team member, colleague or friend may be struggling, and to engage in a compassionate person-centred conversation to empower the person to seek assistance - either through their Employee Assistance Program or their own Doctor, or other sources of assistance - such as mindfulness, self-care and emotional intelligence. You will be taught to withhold the blaming, shaming, advice-giving and problem-solving, or trying to put a positive spin on their situation!

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Reviews

"1. Jurie Rossouw, author of Executive Resilience ""At a time when psychosocial safety and engagement are becoming increasingly crucial for organisational success, SAFE Conversations stands out as a game-changing resource. Bill's practical SAFE Conversations Framework is backed by deep dives into various mental and physical aspects, providing a highly actionable approach to cultivating a culture of psychological safety. In short, SAFE Conversations offers an invaluable guide for anyone looking to master the art of effective communication, especially when it comes to having difficult conversations. It's a must-read for anyone seeking to develop organisations where individuals feel safe, seen, and heard at all levels."" 2. Darren Muir, Executive General Manager, BRADKEN (R) ""The SAFE Conversations book written by Bill provides the essential tools and skills for people leaders, enabling them to confidently have mental health conversations with their teams and colleagues. The book contains insights into mental health and well-being and provides the guidelines necessary to navigate safe conversations. The SAFE conversation framework is something I've personally been able to employ in the workplace."" 3. Simone Allan, Founder, Women's Resilience Centre Bill Carson has both lived experience, commercial experience and extensive mental health qualifications to provide practical deep insights in how to practically support people through mental health difficulties, both in the workplace and in everyday life. Bill is a servant leader who has given over 650 hours of his time to volunteer Lifeline crisis support as well. He has actively supported The Women's Resilience Centre to assist us to reset lives and positively impact generations ahead. In SAFE Conversations for Work and Life, Bill provides a practical approach to help people be equipped in and outside the workplace and to handle managing safe and supportive conversations, supporting people to step positively forward, who are suffering mental health challenges and need solid support."" 4. John Smibert, co-author of The Wentworth Prospect ""I wish this book was available when I was a manager. It's workplace mental health advice delivered in a very constructive, engaging, and relatable way. SAFE Conversations is a wonderful workbook for Managers. It applies simple, everyday language to help managers and peers to identify mental health issues in those around them. And then provides great advice on how to provide appropriate support."" 5. Alex Girard, National Sales Manager - ASPEN Prescription Business ""In his book, Bill provides tools and techniques that are pragmatic and simple to understand, on how to have successful SAFE conversations. These are based on research and have been tested on hundreds if not thousands of people over the years. The book is like a toolkit that all managers should always carry with them."" 6. Dan Churches, Regional Vice President ANZ ""This book is for leaders and managers who have an awareness of mental health challenges in the workforce but don't feel they have the right skills to play their part comfortably and confidently. It has solutions, frameworks and methodologies that you can begin to learn and apply. This is a monumental effort and a commendable piece of work. Your heart and compassion and genuine intention to share your understanding, experience and insights comes through."""

Author Information

Bill Carson is a dynamic workshop facilitator, speaker, coach and author teaching managers and people generally, how to have real conversations that make a difference. These workshops are about taking a proactive approach to mental health, performance management and relationship conflict in the workplace and at home, and hence facilitating psychosocial safety. Most managers and team members do not know how to have a conversation with someone whose work performance has been impacted by personal challenges. Bill brings expertise in mental health, wellbeing, resilience and mindfulness and is a Principal Master Instructor of Mental Health First Aid to organisations in Australia in manufacturing, financial services, insurance, retail, legal, healthcare, and community care. He has also devoted over 650 hours as a volunteer Lifeline telephone crisis supporter since 2016. Bill Carson has over 20 years' experience and expertise in leadership, sales, marketing, management, service culture, business development, key account management, facilitation and coaching across a wide range of industries.

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