Overview

The word 'spa' has many meanings. It is seen as an acronym for salus per aqua, in Latin meaning 'healing through water'. The original use of a spa was as a thermal bath or spring, where mineral-rich spring water was used for its medicinal properties. Another theory is that the term 'spa' comes from the town of Spa in Belgium, where water treatments are popular. From bath towns in Roman times to the destination spas we are familiar with today, the concept of a spa is to heal or improve one's lifestyle in a relaxing and recreational setting. Wherever they are located, spas have always been recognised as a sacred place of healing. From what was a slow evolution as it wasn't seen as vital, the spa concept now is a multi-billon-dollar industry incorporating various techniques. Spa Therapists are able to utilise up-to-date training and treatments to enhance their offerings for results-conscious consumers. Spa Managers should be excited about the possibilities of the evolution of the spa industry and how we can influence change and growth within our spa, ultimately allowing consumers to infuse spa life into their lifestyle. The chapters of this book act as a guide to an overall plan of action to build and maintain your own RockStar Spa. It is designed to be dog-eared, jotted on and marked with your own maps and plans through its pages.

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9781922391674

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As a teenager, Ainslie had a keen interest in natural health and skin care. After undertaking a Diploma of Remedial Massage, it led to further interest in aromatherapy and spa therapies. Ainslie gained experience from roles in leading spas of Australia on Hayman Island, Emirates One & Only Wolgan Valley and Baillie Luxury Lodges. During her first leadership role she found little to no publications on specialist spa leadership. Ainslie studied classes in Leadership and Management at Australian Institute of Management to refine her understanding of the role of leadership in spas. Through Rockstar Spa Ainslie is able to share her experience with up and coming Spa Leaders.

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