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9780226263380

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Stewart Whittemore is associate professor of English at Auburn University.

"""This book will join a selective cadre of ethnographic scholars in technical communication who bring their fieldwork through a focused lens of theory--in this case the rhetorical arts of memory--that help us to understand how the modern workplace functions. His connecting of, for example, Aristotle's concepts of techne and phronesis to Mary Carruther's work on monastic memory craft and then on to Brown and Duguid's work on contemporary knowledge management enterprises is impressive. He clearly goes beyond the surface use of these theoretical constructs by placing them deeply into his interpretations of individuals' memory practices in the modern workplace.""--Robert R. Johnson, professor, Michigan Technological University and author of Romancing the Atom: Nuclear Infatuation From the Radium Girls to Fukushima ""Whittemore has written an engaging study of rhetorical memory practices that raises the profile of this neglected canon of rhetorical practice, and he does so by deftly drawing on literature in cognitive science, rhetorical theory, and technology studies. By doing so, Whittemore shows how memory is simultaneously an individual physiological act, a socially constructed act, and a technologically mediated act. Technical communication emerges from this mix both as a profession that is possible because of rhetorical memory but also as a profession that is responsible for assisting memory practices. The book's central case study at Software Unlimited nicely demonstrates this argument.""--Jason Swarts, North Carolina State University ""An intriguing contribution to the field.""-- ""Communication Design Quarterly"""

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Stewart Whittemore is associate professor of English at Auburn University.

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