The Handbook of Reverse Logistics: From Returns Management to the Circular Economy
Author:   Mike Bernon (Lecturer) ,  John Cullen ,  Jonathan Gorst ,  Catherine Weetman
Publisher:   Kogan Page Ltd
ISBN:  

9780749464639


Pages:   304
Publication Date:   03 May 2014
Format:   Paperback
Availability:   Not yet available   Availability explained
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The Handbook of Reverse Logistics: From Returns Management to the Circular Economy


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Author:   Mike Bernon (Lecturer) ,  John Cullen ,  Jonathan Gorst ,  Catherine Weetman
Publisher:   Kogan Page Ltd
Imprint:   Kogan Page Ltd
ISBN:  

9780749464639


ISBN 10:   0749464631
Pages:   304
Publication Date:   03 May 2014
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Not yet available   Availability explained
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

Table of Contents

Chapter - 00: Introduction; Chapter - 01: A Typology of Reverse Systems; Chapter - 02: Techniques for Reducing Return Rates; Chapter - 03: Managing the Cost of Returns; Chapter - 04: Maximizing Asset Values for Product Returns; Chapter - 05: Financial Reporting and Performance Measurement; Chapter - 06: Returns Management and the Environment; Chapter - 07: Managing a Returns Project Improvement Process

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Author Information

Mike Bernon is Senior Lecturer and Director of Executive Development (SCM) within the Centre for Logistics and Supply Chain Management at Cranfield School of Management. He is also the Chairperson for the Cranfield Sustainable Supply Chain Forum and the Chairperson for the CILT (UK) Reverse Logistics Forum. Mike works collaboratively with companies to design, develop and deliver innovative customised executive development programmes for global clients. He has also run research programmes for DEFRA, DfT, World Bank and EPSRC. John Cullen is Professor of Management Accounting at Sheffield Management School. He took part in a major study of reverse logistics in the UK Retail Sector funded by the Department for Transport. Jonathan Gorst is Senior Lecturer in the Department of Finance, Accounting and Business Systems at Sheffield Hallam University. Liam Fassam is a Senior Management professional with over 27 years' experience within the logistics and supply chain arena, predominately within food and high tech sectors. He is currently a Senior Lecturer on Supply Chain Management at the University of Northampton.

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