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OverviewWritten in down-to-earth language, business author and consultant Graham Little's five-book series sets out leadership principles and explains how leadership skills can be developed and applied to any organization. This volume is targeted at retailers and covers: taking responsibility for profit; improving sales; being responsive to customers; building a coherent store image; improving store promotion; purchasing and stock control; inspiring and motivating staff; building a dynamic store environment; staff recruitment and development; and setting the standards. Full Product DetailsAuthor: Graham LittlePublisher: Management Books 2000 Ltd Imprint: Management Books 2000 Ltd ISBN: 9781852523381ISBN 10: 1852523387 Pages: 180 Publication Date: 13 January 2000 Audience: Professional and scholarly , General/trade , Professional & Vocational , General Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |