Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right !
Author:   Carlo G Santoro
Publisher:   Createspace Independent Publishing Platform
ISBN:  

9781478251446


Pages:   98
Publication Date:   01 July 2012
Format:   Paperback
Availability:   Available To Order   Availability explained
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Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right !


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Overview

Performing Retail Sales & Customer Service will then move on to various sales techniques - outlining why a particular method is used and how this is advantageous in a selling environment - with sections on advanced techniques such as value-add selling and positive pitching. A comprehensive guide to Point of Sale (POS) is also covered. We Discuss; Greetings Discovery Offering the Solution Creating Interest with Features & Benefits Overcoming Objections Closing the Sale Additional Selling Techniques Point of Sale (POS) Phone Calls, Emails & Internet Sales Complaints Handling & Store Security

Full Product Details

Author:   Carlo G Santoro
Publisher:   Createspace Independent Publishing Platform
Imprint:   Createspace Independent Publishing Platform
Dimensions:   Width: 13.30cm , Height: 0.50cm , Length: 20.30cm
Weight:   0.109kg
ISBN:  

9781478251446


ISBN 10:   1478251441
Pages:   98
Publication Date:   01 July 2012
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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