Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage
Author:   Michael Violano ,  Shimon-Craig Van Collie
Publisher:   John Wiley & Sons Inc
ISBN:  

9780471531746


Pages:   240
Publication Date:   09 October 1992
Format:   Hardback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage


Overview

Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.

Full Product Details

Author:   Michael Violano ,  Shimon-Craig Van Collie
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 16.00cm , Height: 2.20cm , Length: 23.60cm
Weight:   0.510kg
ISBN:  

9780471531746


ISBN 10:   047153174
Pages:   240
Publication Date:   09 October 1992
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Relationship Banking for the 21st Century. Information and Integration. Teller System and Service Imperatives. The Promise of Platform Automation. Electronic Banking. Innovative Imaged Products and Services. Marketing Systems and Strategies. Sales and Staff Performance. Branch Bank Merchandising. Breaking Banking Barriers. Productivity and Profitability. Indexes.

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Author Information

Michael Violano and Shimon-Craig Van Collie are the authors of Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage, published by Wiley.

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