Overview

When you're a project manager with a team of people who don't technically report to you, your challenge is to get Results Without Authority. This book delivers proven techniques for controlling projects and managing diverse teams in a wide variety of situations, and bringing those projects to successful closure. The concepts in this book are essential for all project managers, with and without authority, because they offer a productive alternative to command and control management techniques that can easily backfire. Tom Kendrick's system will help you get successful project results from diverse, cross-functional, virtual, outsourced, and other types of project teams by showing how to establish and build: Control Through Process. Key project management processes, infrastructure, and the role of the project office. Control Through Influence. Productive leadership styles, reciprocity, and maintaining relationships. Control Through Project Metrics. Quantitative, predictive, diagnostic, and retrospective metrics for project control, motivating desired behaviors, and avoiding potential problems. Control Through Project Initiation. The role of the sponsor in project control, the importance of project vision, project launch documentation, and the project start-up workshop. Control Through Project Planning. Collaborative planning as the foundation of project control; planning as a key factor in setting baselines and establishing metrics. Control During Project Execution. Measurement and interpretation of project status, informal communication, and maintaining relationships as keys to maintaining control. Control Through Tracking and Monitoring. Controlling scope and other project parameters; formal project communication and reporting, rewards and recognition, and project reviews. Enhancing Overall Control Through Project Closure. Sign-off, evaluating retrospective project metrics, celebrating, and rewarding the team; improving long-term project control through lessons learned. Packed with invaluable guidance for controlling projects of all scopes and in any field, Results Without Authority will help novice and experienced project leaders get the best from their project teams.

Full Product Details

Author:   Tom Kendrick
Publisher:   Amacom
Imprint:   Amacom
Dimensions:   Width: 15.20cm , Height: 1.90cm , Length: 22.60cm
Weight:   0.260kg
ISBN:  

9780814473436

ISBN 10:   0814473431
Pages:   240
Publication Date:   16 August 2006
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   No Longer Our Product
Availability:   In Print  
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Table of Contents

Acknowledgments Control of Projects Who's in Charge Here? Structure of This Book Elements of Project Control No One Ever Said That Projects Are Easy Control Through Process Project Management Processes Project Infrastructure The Project Office Key Ideas for Project Processes Control Through Influence Appropriate Leadership Styles Getting Through Giving Enhancing Influence Maintaining Relationships Key Ideas for Influence Control Through Project Metrics Desired Behaviors Types and Uses of Project Metrics Measurement Definition and Baselines Potential Problems and Measurement Barriers Key Ideas for Project Metrics Beginning Control with Project Initiation Sponsorship Project Vision Project Launch Start-Up Workshops Working with Cross-Functional, Distributed, and Global Team Members Key Ideas for Project Initiation Building Control Through Project Planning Plan Collaboratively Measure Your Plan Set a Realistic Project Baseline Use Your Plan Key Ideas for Project Planning Maintaining Control During Project Execution Deploying Status-Based Metrics Status Collection Informal Communication Maintaining Relationships Key Ideas for Project Execution Tracking and Monitoring for Project Control Scope and Specification Change Management Overall Control Formal Communication Rewards and Recognition Project Reviews for Lengthy Projects Project Cancellation Control Challenges Key Ideas for Project Tracking and Monitoring Enhancing Overall Control Through Project Closure Delivering Your Results and Getting Sign-Off Employing Retrospective Project Metrics Administrative Closure Celebration and Team Rewards Capturing Lessons Learned Key Ideas for Project Closure Conclusion Appendix A: Example Project Infrastructure Decisions Appendix B: Selected References Index

Reviews

Results without Authority stands out by methodically and thoroughly exploring the issue of control throughout the project life cycle....this practical project management reference brings together a lot of ideas and concepts worth considering for readers who are confronted with projects over which they have little to no formal authority. <p> - Journal of Product Innovation Management

Author Information

Tom Kendrick is currently a program manager for the Hewlett-Packard Company. He conducts project management classes and presents at conferences and universities on program management, project risk and related topics.

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