Overview

The resort industry is booming, increasing the demand for energetic management personnel well-versed in the unique issues and problems of resort management and operations. From activity programming, guest safety, and security to corporate and meeting planning, the management of seasonal employees, and more. Resort is self-contained commercial establishment which attempts to provide for most of a vacationer's wants while remaining on the premises, such as food, drink, lodging, sports, entertainment, and shopping. A resort is a place used for relaxation, vacation or as a daytime getaway. While this can be a single building such as a hotel, it also can be an entire island or a ship at sea. A resort is not always a commercial establishment operated by a single company, although in the late twentieth century this sort of facility became more common. Resort management is part of the hospitality and lodging industry. There are often different types of managers within a hotel or resort, including those who oversee food and beverage, maintenance and activities departments. Resorts: Management and Operation focuses on essential elements of the resort industry-recreational facilities, lodging/food and beverage, and guest activities. It explains the relationship between the natural resource base and the development of recreational facilities; discusses the operational and logistical challenges that resort managers face; and demonstrates the development of revenueproducing, guest-satisfying activities based on demographic and psychographic factors as well as the physical ability of the guest. The book provides professionals and students with need-to-know information on a host of resort-specific issues.

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9781681175553

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