Overview

Full Product Details

Author:   Erik Nagel
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 16.00cm , Height: 2.50cm , Length: 23.10cm
Weight:   0.499kg
ISBN:  

9781394303779

ISBN 10:   1394303777
Pages:   256
Publication Date:   10 February 2025
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order  
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

Introduction 1 Overview: Chapters 1–7 3 Chapter 1 Resistance: An Everyday Exception 5 1.1 Managers Tell Their Stories 7 1.2 The Word “Resistance” 8 1.3 Resistance: Burden or Resource? 11 1.4 Resistance Is Part of Everyday Life 13 1.5 The Winds of Resistance Blow from All Directions 14 1.6 The Zone of Uncertainty 16 Summary 18 Chapter 2 Overt Resistance 21 2.1 Resistance as an Emphatically Expressed Demand 22 2.2 Resistance as an Open and Endless Power Struggle 37 2.3 Resistance as Whistleblowing 48 2.4 Resistance as Organized Industrial Action 55 Summary 60 Chapter 3 Covert Resistance 61 3.1 Resistance as Humor 67 3.2 Resistance as Cynical Distancing 77 3.3 Resistance Between Submissive Overfulfillment and Subtle Refusal 83 3.4 Resistance as a Game of Rivalry 87 3.5 Resistance as Personal Rejection 91 3.6 Resistance as Willful Damage to the Organization 95 Summary 104 Chapter 4 Repressed Resistance 105 Summary 111 Chapter 5 Shortcut Assumptions That Lead to a Dead End 113 5.1 “People Are the Problem” 118 5.2 “One Third Is Always Against It Anyway” 127 5.3 “Where I Am, There Is Reason” 130 5.4 “Thinking at the Top, Doing at the Bottom” 137 5.5 “Management Must Fight the Inertia of the Organization” 141 5.6 Reflecting Instead of Taking Shortcuts 146 Summary 149 Chapter 6 What Is Behind Resistance: Explanatory Models 151 6.1 Resistance from the Perspective of Psychology 153 6.2 Resistance Arising Between People 158 6.3 Resistance to Control and Appropriation by the Organization 171 6.4 Resistance Due to Cultural Routines Within the Organization 180 Summary 189 Chapter 7 Leadership: The Art of Dealing Productively with Resistance 191 7.1 Four Leadership Principles 193 7.2 The Four Leadership Principles Illustrated by a Specific Case 203 7.3 Artfully Confronting Resistance 207 7.4 Artfully Evoking Resistance 217 7.5 Artfulness and Resistance: A Final Reflection 221 Summary 222 Sources 225 Literature 225 Web Links 231 Acknowledgments 233 About the Author 235 Index 237

Reviews

Author Information

ERIK NAGEL, PhD, is a ­professor and Vice Director of the Lucerne School of Business and Co-­Institute Director of the Institute for Management and Regional Economics IBR. He researches and teaches leadership, change management, resistance, cultural change, and organizational consulting.

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions