Overview

This book indicates whether organization's facility management in-house department or outsourced department can achieve to improve its office or warehouse working environment to be more comfortable to let employees to feel in order to influence their productive efficiencies to be raised or improving their service performance to bring customers' more satisfactory feeling. I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.

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