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OverviewArranged in 6 sections, this title gives marketing practitioners and students critical examples of best practice from a variety of companies. Alongside Relationship Marketing : bringing quality, customer service and marketing together' and Relationship Marketing for Competitive Advantage : winning and keeping customers', this new title provides readers with insights into marketing in the 21st century. A major addition to relationship marketing literature, it supports the relationship marketing titles that we already publish successfully. The author team is amongst the UK's leading authorities in the sector. Full Product DetailsAuthor: Martin Christopher , Moira Clark , Helen Peck , Adrian PaynePublisher: Elsevier Science & Technology Imprint: Elsevier Science & Technology ISBN: 9786611023638ISBN 10: 6611023631 Pages: 523 Publication Date: 24 May 1999 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: Out of stock ![]() The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |