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Full Product Details

Author:   Peter Sprenkle ,  Charles R Anderson
Publisher:   Taylor & Francis Inc
Imprint:   Routledge
Dimensions:   Width: 14.80cm , Height: 1.70cm , Length: 21.00cm
Weight:   0.500kg
ISBN:  

9780789029485

ISBN 10:   0789029480
Pages:   268
Publication Date:   31 July 2006
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

"Preface. Chapter 1. Directional Questions. ""Just Point Me to the…"" A Grunt’s Diary: May-June 2003 Chapter 2. The Library Has Everything. “Alice’s Restaurant” or “Do You Have…"" A Grunt’s Diary: July 2003 Chapter 3. Something Is Not Working Here “The Computer/Printer/Copier Is Broken."" A Grunt’s Diary: August 2003 Chapter 4. The Computer Is Not Listening to Me! Computer Literacy versus Printed Literacy. A Grunt’s Diary: September 2003 Chapter 5. The Library Does Not Have What I Want Reprise and Coda. A Grunt’s Diary: October 2003 Chapter 6. Why Are These People in the Library? The Library: People’s University or Social Service Center. A Grunt’s Diary: November 2003 Chapter 7. Reference Questions “I Need Help!” A Grunt’s Diary: December 2003 Chapter 8. Policy Questions “Why Does (Doesn’t) the Library…” A Grunt’s Diary: January 2004 Chapter 9. The Library As a Retail Outlet How One Library Transformed Itself into an Xpress Shop. A Grunt’s Diary: February 2004 Chapter 10. Staffing Tomorrow’s Library Hire for the Smile, Train for the Job. A Grunt’s Diary: March 2004 Chapter 11. Building Tomorrow’s Library “Why Did I Tell You I Was Going to Shanghai?” A Grunt’s Diary: April 2004 Chapter 12. How Did We Get Here from There? Where Did We Go Wrong/Right? A Grunt’s Diary: May 2004 Conclusion. References. Index"

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Sprenkle, Peter; Anderson, Charles R

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