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9781440868832

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Essential reading for all librarians, particularly those with a concentration in reference and bibliographic instruction. - Library Journal Starred Review This thorough overview goes into working in a reference department in a variety of different types of libraries. Though the previous edition is only four years old, this sixth edition is a notable and useful upgrade because of its focus on serving diverse populations. - Booklist Online

"""Essential reading for all librarians, particularly those with a concentration in reference and bibliographic instruction."" - Library Journal Starred Review ""This thorough overview goes into working in a reference department in a variety of different types of libraries. Though the previous edition is only four years old, this sixth edition is a notable and useful upgrade because of its focus on serving diverse populations."" - Booklist Online"

This thorough overview goes into working in a reference department in a variety of different types of libraries. Though the previous edition is only four years old, this sixth edition is a notable and useful upgrade because of its focus on serving diverse populations. - Booklist Online Essential reading for all librarians, particularly those with a concentration in reference and bibliographic instruction. - Library Journal Starred Review

Essential reading for all librarians, particularly those with a concentration in reference and bibliographic instruction. - Library Journal Starred Review

Author Information

Melissa A. Wong has been an online instructor for the University of Illinois since 2001, teaching courses in reference, instruction, management, and academic librarianship. Laura Saunders is associate professor at Simmons University School of Library and Information Science, teaching in the areas of reference, instruction, and academic libraries.

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